Legal
Privacy policy
How Sabaco Technical Services collects, uses and protects your personal information. Last updated 3 November 2026.
1. Who we are
Sabaco Technical Services (“Sabaco”, “we”, “us”) is a technical services and landscaping contractor licensed by the Dubai Department of Economy and Tourism (DED). Our office is at Ras Al Khor Industrial Area 2, Warehouse 8, Dubai, UAE. We serve customers in Dubai, Sharjah and Abu Dhabi.
This policy applies to sabacots.ae and to the information you give us when you contact us by form, phone, email or WhatsApp. We are responsible for that information under the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data.
2. Information we collect
Information you give us
When you request a quotation, book a site visit or contact us, you may give us:
- your name, phone or WhatsApp number and email address;
- the property address or community, and the type of property;
- photos, drawings or descriptions of the work you need;
- any other details you choose to include in your message.
Information collected automatically
When you visit the website, our hosting provider and website software may record technical information such as your IP address, browser and device type, the pages you visit, the time spent on them and the website that referred you. Some of this is collected with cookies (see section 7).
3. How we use your information
- to reply to your enquiry and prepare quotations;
- to arrange site visits and carry out the work you ask us to do;
- to provide after-sales support, maintenance and follow-up about your job;
- to keep records required for accounting, tax and other legal obligations;
- to keep the website secure and understand how it is used, so we can improve it.
We do not use your information for automated decision-making, and we do not send marketing messages unless you have agreed to receive them.
4. Why we are allowed to use it
- Your consent, when you send us your details through a form, email or WhatsApp. You can withdraw it at any time.
- Performing a contract, when we quote for or carry out work for you.
- Legal obligations under UAE law, for example keeping invoices and records.
- Our legitimate interests in running and securing our business and website, where these are not outweighed by your rights.
5. Who we share it with
We never sell, rent or trade your personal information. We share it only when needed:
- with our own staff and, where a job requires it, trusted subcontractors working on your project, who may use it only for that work;
- with service providers that help us run the website, email and messaging (for example our hosting provider and WhatsApp, operated by Meta), under their own security and privacy terms;
- with government, regulatory or law-enforcement authorities when UAE law requires it.
Some of these providers may store data on servers outside the UAE. Where that happens, we use providers that apply appropriate safeguards to protect it.
6. How long we keep it
We keep enquiry details for as long as needed to respond to you and, if you become a customer, for the duration of our work and any warranty or maintenance period. Records we must keep by law, such as invoices, are kept for the period the law requires. After that, we delete or anonymise the information.
7. Cookies
The website uses cookies that are needed for it to work and to remember basic preferences. Our website software may also use cookies to count visits and see which pages are useful. The website loads fonts from Google Fonts, which means your browser connects to Google’s servers. You can block or delete cookies in your browser settings; the website will still work, although some features may behave differently.
8. How we protect it
- the website is served over an encrypted (SSL/HTTPS) connection;
- our hosting is protected by a firewall and kept up to date;
- access to personal information is limited to staff who need it for their work.
No method of sending or storing information online is completely secure, but we take reasonable steps to protect what you share with us.
9. Your rights
Under UAE data protection law you can ask us to:
- tell you what personal information we hold about you and give you a copy;
- correct information that is wrong or incomplete;
- delete your information, unless we must keep it by law;
- restrict or stop using your information, or object to how we use it;
- withdraw your consent at any time.
To make a request, contact us using the details below. We will reply within 30 days. If you are not satisfied with our answer, you can contact the UAE Data Office.
10. Children
Our services are for adults. We do not knowingly collect personal information from children.
11. Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.
12. Contact us
Sabaco Technical Services
Office: Ras Al Khor Industrial Area 2, Warehouse 8, Dubai, UAE
Email: contact@sabacots.ae
Phone: +971 4 33 00 180
WhatsApp: +971 58 189 1130